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E-mail Addresses
Country Contact List and Telephone numbers


E-mail Addresses

For research assistance, e-mail us at west.referenceattorneys@thomson.com
For general inquiries, e-mail us at WLIinfo@thomson.com
For customer service in Europe, the Middle East and Africa, e-mail us at customer.service@westlaw.co.uk
For customer service in Asia and the Pacific Rim, e-mail us at LRA.Service@Thomson.com
For questions regarding:
Westlaw Australia askwestlaw@thomson.com.au
Westlaw International Hong Kong smahk.westlaw_cs@thomson.com
Westlaw International Japan info@westlawjapan.com
Westlaw International New Zealand askwestlaw@brookers.co.nz
Westlaw International Singapore smasg.wcs@thomson.com

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You may also complete and submit the following information form and a member of the Westlaw International team will contact you.

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Telephone Numbers

For billing and account related questions, technical support, and advice from our team of reference attorneys, contact us at one of the numbers listed below. If your country is not listed, you may reach customer support by sending an e-mail message to west.international.account.service@thomson.com.

Country Access Code Toll Free Number
Argentina   011 4378-4765*
Australia 0011 1800 733 2889
Bahamas   1-8009378529
Belgium   0800 79971
Brazil   000814-550-4199
Canada   800 937 8529
Chile   1230 020 2620
China   10 800 712 0157 (North)
10 800 120 0157 (South)
Denmark 00 800 09378529
Finland   800 09378529
France 00 800 09378529
Germany 00 800 09378529
Greece   00800 12 5188
Hong Kong 001 800 09378529
Ireland   800 09378529
Israel   800 09378529
Italy   800 787705
Japan 0041,0061,001 800 0937 8529
Korea   8000 937 8529
Malaysia   1-800-80-4982
Mexico 001 800 9378529
Netherlands   0 800 0220347
New Zealand   00800-0937-8529
Norway 00 800 09378529
Poland   00 800 09378529
Portugal   00800 09378529
Russia   8 10 8002 8243011
Singapore   800 09378529
South Africa   080-09-93397
South Korea   800 09378529
Spain   800 09378529
Sweden   800 09378529
Switzerland   0800-835644
Taiwan   0080 1 137 177
Thailand   001-800-12-0664263
UK 00 800 0028 2200 or
+44 207 449 1110
Uruguay   000 413-598-2800

*Not Toll Free

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